"Purchasing a first home is an exciting experience, one we remember clearly over 30 years ago. When it was time for our children to buy, we wanted to ensure they had excellent advice and guidance, just as we had so long ago.
The relationship between the purchaser and the Realtor must be one based on mutual trust and understanding, since buying a home, as you know, is the biggest single purchase an individual will make. When it came time to buy, we did not hesitate to call and ask you to act as our agents. Knowing you professionally and personally for most of our adult life assured us that your integrity, intelligence, and sincerity would serve our children well in the choice and negotiation of their first properties.
Heather is absolutely thrilled with her "quad" in Brampton, as is Dave with his townhouse in Barrie. In both cases, your evaluation of the properties we looked at and the final negotiation and handling of the purchase price and sale with the seller's agent exceeded our expectations. We were completely satisfied that you were able to get them the best price and purchase conditions for their respective homes. Throughout the process, we were impressed with your immediate response to our phone calls and your "no pressure" presentation of the homes we looked at. As well, I know they both appreciated the time and care you took prior to closing by ensuring that everything in the final inspection was okay.
Needless to say, we know that they will be calling on you again when they decide to purchase a larger home, as will we in any future real estate endeavors. Once again, thank you for your expert professionalism and service."